FAQ

1. What is included in each package?

• Essential Package: Incorporates one yearly gutter cleaning and a dryer vent cleaning.

• Plus Package: Offers a holistic solution featuring premium services including an annual gutter cleaning, dryer vent cleaning, one fireplace inspection, and either a chimney sweep or gas log refresh.

• Deluxe Package: Expands upon the Plus Package by including an extra yearly gutter cleaning.

• Basic Package: Encompasses services like furnace filter replacements, sump pump inspections, washing machine cleaning, and more, designed for routine home maintenance.

• Advance Package: Contains all services offered in the Basic Package. Additionally, we include home humidifier filter replacement and monthly water softener salt replenishment.

• Signature Package: This package merges the Basic and Advanced Packages, ideal for residences equipped with 2 furnaces and 2 air conditioners.

2. Is it possible to tailor my package to meet my individual requirements?

Our range of packages is crafted to accommodate diverse home needs. We're more than happy to incorporate any extra services you may require into your chosen package.

3. How often will the maintenance visits occur?

The frequency of maintenance visits varies depending on the package and the specific services included. Generally, services are scheduled monthly, quarterly, bi-annually, or annually to ensure comprehensive coverage throughout the year.

4. Are there any discounts available for the packages?

Our packages are priced competitively to provide top-quality services at the best value.

5. Do I need to be present during the maintenance visits?

Typically, yes. Access inside the home is required for most of the services we provide.

7. How do I sign up for a package?

Signing up for a package is easy! Just give us a call to schedule. We'll assess your home maintenance needs, recommend suitable packages, and guide you through the signup process.

8. Is there a contract or commitment required for the packages?

Our plans are based on a 12-month commitment.

*Home Care Package pricing represents the typical cost for most homeowners; however, prices may vary based on the number of gutters requiring service. For inquiries regarding pricing or to schedule a service, please don't hesitate to reach out to us via email or phone.